Shipping & Returns

Shipping

We ship all orders from the UK.

• 🚚 Free Standard Shipping on all UK orders over £50
• 📦 Standard UK Shipping (3-5 business days) — £3.99
• ⚡ Express UK Shipping (1-2 business days) — £6.99
• 🌍 International Shipping — from £9.99 (7-14 business days)

All orders are carefully packaged and dispatched within 1-2 business days.

Returns

We want you to love your HeyAura jewelry. If you’re not completely happy, we offer easy 30-day returns.

• Items must be unused and in original packaging
• To start a return, email us at hello@heyaurajelewry.com
• Refunds are processed within 5-7 business days of receiving the return

Damaged or Wrong Items

If you received a damaged or incorrect item, please contact us within 48 hours of delivery and we’ll make it right immediately.